Unable to cancel Order

I am unable to cancel an order that is in my open orders. Please help.

i just lost even more i need help now

Hey @George_Romero sorry to hear you are facing issues. So it is just one order you can’t cancel? Everything else is working fine? In this case I will need to know the order you are trying to cancel so we can investigate, if you don’t want to share the details on the forum feel free to direct message me.

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Its now 6 orders that are in my open orders that i cant cancel

how do i direct message you. And thanks in advance.

No worries have sent you a message.